Case study: From manual orders to data-driven sales
PRODUCT
Chemical CRM and Inventory Management System
TEAM SIZE
3 people
DEPLOYMENT TIME
6 weeks
A chemical distributor managed orders through phone calls and emails, with frequent stock-outs and lost sales to competitors.
Product Used:
Chemical CRM and Inventory Management System →Implemented Chemical CRM with real-time inventory, supplier management, customer portal, and automated quotations.
Sales increased by 45% in first year
Stock-outs reduced by 90%
Customer response time improved from 2 days to 2 hours
Supplier management automated, reducing lead time by 40%
Customer retention improved to 92%
DEPLOYMENT TIME
6 weeks
TEAM SIZE
3
team members
PUBLISHED
Feb 2023
"Chemical CRM gave us competitive advantage in a crowded market. Real-time inventory means we never disappoint customers. Automated quotations and follow-ups increased deal closure by 40%. We went from reactive to proactive sales management."
Published
Feb 15, 2023
Industry
Chemical Trading
By
MLGLOBTECH Case Study Team